Computer Troubleshooters East Perth Remote Support Request – only available on a prepaid or client contract service basis.
Thank you for your interest in Computer Troubleshooters Remote Support Services. This easy-to-use service will get your technology up and running, hassle free. As long as your computer is able to connect to the internet, we can remotely access your system to assist you with training, diagnosis and even repair. While not every problem can be handled remotely, we have found that many issues can be addressed without you having to bring your computer in or scheduling a technician to come to you.
Please call to schedule a Remote Support Services appointment.
One of our experienced technicians will instruct you to connect to a remote session, so we can quickly get your technology back on track.
A technician may have spoken to you and directed you to this page:
If this is the case, then they are directing you to access one of these following files
Download CT Support – for quick remote access to your desktop or laptop computer.
Download CT Meeting – for online presentations and training. You can easily participate using the meeting ID that our technician gives you.
Download CT Host Support – for unattended access to your servers. Install the software and quote us the randomly generated ID and we will take care of the rest.
Download CT Mobile Support App – for remote access to your iPhone, iPad, Android and Tablets devices.
Your technician will tell you which one to select. Our professional technicians are able to log onto your computer devices over the internet in a secure and safe manner. The remote support software randomly generates an ID and Password.
You are always in control of the remote access and we cannot log back into your computer without your ID and password.
Our technicians are experienced in providing diagnostics services and are able to identify the root of the problem on desktops, laptops, and network systems.
We are able to establish a plan to help slow running machines get back to peak performance, while making sure your devices are protected and backed up.